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For Post-Acute Care Providers

A Better Way to Connect With Your Health Plan and Health System Partners

Connect clinical information, simplify communication, and coordinate care with participating health plan and health system partners through workflows designed for post-acute care.

See How It Works

Simplify Post-Acute Collaboration

Spend Less Time Chasing Information. More Time Coordinating Care.

Post-acute teams often rely on fax, email, phone calls, and disconnected workflows to exchange information with health plans and health systems. PAA creates a more connected way to share clinical information, communicate across organizations, and coordinate the needs of shared patients.

Traditional Workflow

Administrative effort spread across disconnected channels.

  • Fax
  • Email
  • Phone calls
  • Manual follow-up
  • Fragmented communication

Connected PAA Workflow

One connected pathway for the information that matters.

  • Clinical information
  • Transition signals
  • Partner communication
  • Shared patient visibility
  • Care coordination

How It Works

Connect, Share, and Collaborate in a Few Simple Steps

A straightforward path from connecting your team to strengthening performance with the participating partners you already serve.

Post-acute provider workflow

Anna® supports the later collaboration and coordination stages

  • Stage 1

    Connect With Minimal Disruption

    Provider need

    Connect existing post-acute workflows with participating health plan and health system partners without creating a burdensome technology implementation for facility or agency teams.

    PAA capability

    • SNF connectivity
    • Home health connectivity
    • Provider EMR integration where supported
    • Clinical document connectivity
    • ADT connectivity
    • Partner connectivity

    Value Enabled

    Designed to be low lift for your team

    PAA is designed to simplify provider connectivity so SNF and home health teams can connect with participating partners without a lengthy technology implementation.

    • Low-Lift Connection
    • Participating Partners
    • Existing Workflows

    Connectivity applies to participating PAA health plan and health system partners. Integration approaches can vary by provider environment.

  • Stage 2

    Share Information Without the Administrative Runaround

    Provider need

    Exchange relevant clinical documentation and transition information with participating partners while reducing reliance on fragmented manual communication.

    PAA capability

    • Clinical document sharing
    • Clinical data sharing where supported
    • ADT information
    • SNF integration
    • Home health integration
    • Partner information exchange

    Value Enabled

    Reduce faxing, emailing, and phone tag

    Create a more connected pathway for sharing relevant clinical documentation and transition information with participating health plan and health system partners.

    • Less Manual Follow-Up
    • Connected Information
    • Administrative Efficiency

    PAA creates a more connected pathway. It does not eliminate all fax, email, or phone communication.

  • Stage 3

    Anna®

    One Place to Collaborate With Your Partners

    Provider need

    Give post-acute teams a clearer way to understand and communicate with the participating health plan or health system teams involved with shared patients.

    PAA capability

    • Shared patient visibility
    • Partner identification
    • Communication workflows
    • Clinical information exchange
    • Care coordination
    • Transition collaboration

    Value Enabled

    Know who is involved and make collaboration easier

    Use PAA workflows to understand which shared patients are being followed through participating programs and create a more direct pathway for collaboration with the health plan or health system teams involved in their care.

    • Shared Patient Visibility
    • Partner Collaboration
    • Connected Workflow

    Connectivity applies to participating PAA partners. PAA is not a universal portal for every payer or health system.

  • Stage 4

    Anna®

    Surface the Patients Who May Need More Attention

    Provider need

    Help teams recognize higher-risk patients, potential transition needs, and discharge-planning gaps so issues can be addressed earlier with participating partners.

    PAA capability

    • Risk visibility
    • Discharge readiness
    • Transition planning
    • Care-gap identification
    • Clinical change visibility
    • Follow-up opportunities
    • Care coordination intelligence

    Value Enabled

    Bring potential gaps forward earlier

    Surface relevant risk, discharge-planning, and transition information so provider teams can collaborate with participating health plan and health system partners around patients who may require additional coordination.

    • Earlier Visibility
    • Transition Planning
    • Care Coordination

    Anna surfaces relevant information to support the team. It does not autonomously determine discharge and does not replace provider clinical judgment.

  • Stage 5

    Anna®

    Strengthen Performance Across Shared Populations

    Provider need

    Create better visibility into the patients and episodes shared with participating health plan and health system partners and support more informed conversations about transitions, utilization, quality, and outcomes.

    PAA capability

    • Episode visibility
    • Transition visibility
    • Utilization insights
    • Quality visibility
    • Outcome visibility
    • Network performance insights
    • Shared population analytics

    Value Enabled

    Turn connectivity into a stronger partnership

    Use connected information and shared visibility to support more productive collaboration around post-acute performance, transitions, quality, and the populations you serve together.

    • Performance Visibility
    • Partner Alignment
    • Shared Outcomes

    Participation does not guarantee preferred-network status, referrals, increased census, reimbursement, or financial performance.

Connected Post-Acute Workflows

Connect Once. Collaborate More Easily.

PAA sits between your post-acute provider workflows and the participating health plan and health system partners you already serve, so information can move through a more connected pathway.

Provider Environment

  • SNF EMR
  • Home Health EMR
  • Clinical Documentation
  • ADT / Transition Information

PAA / Anna® Platform

  • Connected workflows
  • Clinical information
  • Transition intelligence
  • Partner collaboration

Participating Partners

  • Health Plans
  • Health Systems / ACOs

Connectivity applies to participating PAA partners, and integration approaches can vary by provider environment.

Less Administrative Friction

Move Beyond Fax, Email, and Phone Tag

Give your teams a more connected way to exchange information with participating partners so less time is spent tracking down requests, sending documents through disconnected channels, and determining who to contact.

  • Simplified Information Sharing

    Create a more direct pathway for sharing relevant clinical documentation and transition information.

  • Clearer Partner Visibility

    Understand which participating health plan or health system teams are involved with shared patients.

  • More Connected Coordination

    Support communication around discharge planning, transition needs, and care gaps through a shared workflow.

  • Less Manual Follow-Up

    Reduce reliance on fragmented administrative processes for routine information exchange.

Built for Provider Participation

Connected Through Your Health Plan or Health System Partner

PAA partners with health plans and health systems to create connected post-acute networks. When connectivity is sponsored through a participating partner relationship, eligible SNF and home health providers can connect without a separate PAA technology fee.

  • Partner Sponsored

    Connectivity is established through participating health plan and health system relationships.

  • Low-Lift Connection

    Designed to minimize the implementation burden placed on SNF and home health teams.

  • Built for Existing Workflows

    Connect relevant clinical information and collaboration workflows without asking provider teams to manage another disconnected process.

Across Post-Acute Care

Built for SNF and Home Health Collaboration

PAA connectivity spans both major post-acute settings. The exact workflow and integration can differ between skilled nursing and home health.

Skilled Nursing Facilities

  • Clinical document connectivity
  • ADT visibility
  • Partner communication
  • Episode visibility
  • Discharge planning
  • Transition coordination
  • Shared patient visibility

Home Health Agencies

  • Clinical document connectivity
  • ADT visibility
  • Partner communication
  • Home-based transition visibility
  • Care coordination
  • Shared patient visibility

Powered by Anna®

Clinical Intelligence Where Coordination Matters

Anna® helps surface relevant clinical context, risk, transition needs, and care gaps within connected post-acute workflows so provider teams and participating partners can coordinate around the information that matters.

  • Clinical context
  • Risk visibility
  • Clinical change
  • Discharge readiness
  • Transition intelligence
  • Care gaps
  • Clinical summaries
  • Follow-up opportunities

Trusted at Scale

Trusted by the Nation's Leading Health Plans, Health Systems, and Post-Acute Providers

Patients supported
11M+Patients supported
Largest Medicare Advantage plans
4 of 5Largest Medicare Advantage plans
Leading U.S. health systems
7 of 10Leading U.S. health systems
Post-acute providers connected
7,000+Post-acute providers connected

Value for Post-Acute Providers

Better Connectivity. Less Administrative Friction. Stronger Collaboration.

What connected post-acute workflows can mean for SNF and home health teams working with participating partners.

  • Administrative Efficiency

    Reduce reliance on fragmented manual workflows for exchanging information with participating partners.

  • Partner Collaboration

    Create clearer communication pathways with the health plan and health system teams involved with shared patients.

  • Shared Patient Visibility

    Better understand which patients are being followed through participating programs and where coordination may be needed.

  • Transition Coordination

    Bring discharge-planning needs, care gaps, and transition opportunities forward so teams can collaborate earlier.

  • Performance Visibility

    Support more informed conversations around post-acute episodes, transitions, quality, and shared populations.

Connect Your Post-Acute Team With the Partners You Already Serve

See how PAA can simplify information sharing, improve visibility, and create more connected workflows between your organization and participating health plan and health system partners.

Meet Anna®